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NetSupport Notify - Desktop Alerting Solution
NetSupport Notify
is a specially developed solution allowing instant and reliable
delivery of notifications and alerts across a LAN or WAN to both
Windows and Mac desktops.
The philosophy of
NetSupport Notify is to provide a simple and effective solution to
allow administrators within an organization to reliably deliver key
notifications to staff and pupils across an enterprise without
concern for network topology and to provide accurate records of
message delivery and acknowledgement.
Unlike typical
LAN-based messaging solutions, NetSupport Notify provides a
dedicated notification gateway(s) that allow seamless message
delivery across multiple network segments or dispersed sites without
the need for network modifications or switch configuration. A true
mass notification system.
NetSupport Notify can
be installed and operational in a matter of minutes and evaluated
within your site via our free 30 day trial download.
NetSupport Notify: Overview
Education
In recent months the
issue of delivering reliable and effective messaging to students
across a campus has never been more essential as part of the
day-to-day management of a school infrastructure. With students
potentially utilizing a mixture of hardware and technology including
desktops, laptops and Mac systems, the ability to simply and quickly
deliver messages direct to their devices provides a number of
benefits to the faculty.
NetSupport Notify
allows an administrator to deliver within seconds a clear and
concise message and instruction to all connected computers across a
campus. Each message can carry a priority level and a request for
acknowledgement. The delivered message automatically takes screen
focus on recipient computers and can be accompanied by an audible
alert. In addition, all delivered messages are recorded in the
system event log, registering both the time the message was
delivered and acknowledged by the user.
NetSupport Notify
provides an extra level of security within an education
establishment or campus for both critical security alerts as well as
routine student communication.
Corporate
Corporate
communication increasingly relies on the ability to deliver
notifications via email or existing telephony facilities when
communicating with staff within an office building. NetSupport
Notify provides a low-cost, high-speed notification system allowing
messages and alerts to be delivered instantly to all computer users
while removing the potential delays experienced with emails entering
an already busy In Box.
For some
organizations, NetSupport Notify also provides a welcome backup for
existing technology failures, such as email, and an effective tool
for delivering staff alerts and guidance, such as "the mail server
will be off at 5pm" or "we are experiencing difficulties with our
file server".
NetSupport Notify
guarantees user attention by delivering an audible alert with each
message received and taking foreground position on a user's desktop.
With its notification gateway component, a single message can be
delivered to staff across many sites or locations in a single
action, again with full delivery/receipt logging.
Product
Features
Simple to use, fast
and reliable, NetSupport Notify is the perfect choice for low-cost
messaging and alerting across a LAN or WAN. Easy to implement and
utilize, alerts carrying varying priorities and audibility can be
delivered in seconds across the enterprise.
Key feature highlights in NetSupport Notify are:
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Support for Windows
and Mac desktops, including Vista
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Notification gateway
for delivery of messages across multiple subnets
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No need for router
changes or support for broadcast UDP
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Prioritize messages
and alerts with clear and concise message types (eg, message,
alert and critical)
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Send alerts to one or
multiple notification gateways simultaneously
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Supports unlimited
number of connected user desktops
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Audit log of message
receipt and acknowledgement
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Audible alerts
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Easy to install with
MSI installer
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Enterprise
installation utilizing supplied deployment utility or Active
Directory
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Available in a range
of localized languages
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Notification Server
redundancy
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Unique Security codes
– limiting access to only authorized Agents and Consoles.
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Integrate within
existing systems via the supplied browser based notification
Console.
The updated version of NetSupport Notify (Feb 7th 2008) also now
includes:
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Targeted alerts to
selected departments
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Support for Terminal
Server / Citrix clients
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Agent configuration
can now be centrally managed via Active Directory (AD) policies or
similar
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Support for clickable
URLs in alerts
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Control ability to
send alerts by AD policy
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Utilize the
Notification gateway for existing NetSupport Manager clients
Notification Server
NetSupport Notify is
based around its unique Notification Server technology. Installed on
any Windows 2000, 2003, XP or Vista desktop or Windows 2000 / 2003
Server, the Notification Server manages connections to all desktop
agents and ensures immediate delivery of all alerts. NetSupport
Notify also includes redundancy, allowing multiple Notification
Servers to be implemented and ensuring if that one is unavailable at
any time, agent connections will automatically switch to the next
available server.
The Notification Server also controls all agent and console
connections and authenticates these against a unique user defined
security key ensuring the system is only used by authorized staff.
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