NetSupport Manager:
Overview
Networks continue to evolve,
growing in capability and complexity. A diverse range of
platforms, protocols and physical assets provides PC
Management and Remote Control Software solutions with the
continuous challenge of being able to offer support to a
variety of configurations and to ensure that critical IT
infrastructure is available when needed most.
Historically,
Remote Control and PC Management software focused on
removing the need for support staff to physically visit a
remote users PC to resolve technical issues. Consequently,
users receive a quicker response, resulting in less down
time of critical applications. However, organizations now
require multi-tasking solutions that offer effective
economies of scale and that can perform a broad range of
functions, which traditionally would have required multiple
applications to have been used. Emphasis is now placed not
just on providing more efficient technical support but also
in simplifying management tasks and in offering secure
remote and mobile working possibilities.
NetSupport Manager combines
powerful PC remote control with advanced desktop management
functionality leading to one of the fastest levels of ROI
available on the market today, specifically in improving
user productivity, customer satisfaction and organizational
flexibility. With over 6,000,000 systems worldwide supported
by NetSupport technology and over 15 years development,
NetSupport Manager is a proven solution for any environment.
Available fully localized in
English, French, German, Spanish, Italian, Dutch, Brazilian
Portuguese, Japanese and Arabic, NetSupport Manager is
consistently voted "best of breed" by the leading
IT publications.
